| Our staff is organized
to provide the physicians and our patients with a smooth and efficient
office experience. Our office manager, Rosalin Millan, has been
with us for 11 years, and can help resolve any matters with regards
to our office procedures. This includes updating patient data, obtaining
initial referrals from the primary doctor, processing the visit
and co pays, and making any appointments for future visits or testing.
Medical records are available to both physicians, and to patients.
Any requested records will be sent the same day when requested by
a physician. Any records requested by nonphysicians (including patients)
will be processed and sent via mail on Fridays. All legal and personal
requests for records have a processing fee depending on the size
of the chart, and number of copies necessary. The fee schedule is
available on request.
[Email Medical Records]
Our Financial Services section includes Rose (the office manager),
Tiger, Yamaris, and Judith. They can be reached anytime during business
hours. They will assist in processing your insurance claim on your
behalf. Any co pays, coinsurance, or deductibles will be collected
at your office visit, and any residual balance, including noncovered
items will be directly billed to you.
If any insurance or address changes are made, please notify us
as soon as possible. This will help you process your claim quickly,
and avoid unnecessary bills.
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